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FAQs

Renters FAQ

Owners FAQ


Renters FAQ

Why a rental property instead of a hotel?

On initial inspection, you may be fooled into thinking that a hotel is the cheapest and most appropriate option for your holiday in Majorca, but once you begin to consider and see the rental properties located throughout the island, the disadvantages of a hotel becomes apparent. Total privacy, no matter what type of rental accommodation you choose, a detached villa, Townhouse, or an apartment, the whole of the property is yours for the full duration of your vacation. This ultimate flexibility and space, is unrivalled, and allows you to come and go as you please no matter what time of day or night. Many rentals properties offer flexible check in/out times to ensure that you get the very best value for money. Many hotels struggle to offer spacious accommodation for larger families and groups traveling together. This results in the need for multiple rooms thereby increasing the cost of your accommodation. Our rental properties can accommodate in excess of 16 people in a single detached villa, and there is no need to worry about the number of bathrooms, as many properties offer them in abundance, ensuring that everyone is catered for. Many properties offer the luxury of having two master en suite bedrooms, which is ideal when two families or groups travel together. Location is always a major consideration when booking your accommodation, and it is always close to the areas, which interest you and your family and friends most. In renting your very own property, this consideration does not change, as all of our featured communities, are within easy reach of all the major attractions, attractions and golf courses etc, as well as having a host of local shops and restaurants. The facilities in our rental properties ensure that everything you need to enjoy your vacation is provided, without any extra cost to you. So if you would prefer a day at home with your family or friends, without the noise and distraction of other tourists, no problem many properties include your very own or a great communal swimming pool. Or perhaps it's a quiet family meal you prefer, simply buy your own produce from the local supermarket before returning home to your very own fully equipped kitchen where you prepare and enjoy your meal together in the privacy of your own home. This can be a welcome change, and indeed a great deal cheaper than having to eat out each night in restaurants. Then after diner and whilst the dishwasher is on, perhaps you would like to relax outside, before taking a leisurely swim. Then it's back inside to watch some TV before retiring to your very own separate bedroom.

What type of rental properties, are available?

Direct Villas Majorca offers a variety of accommodation to those looking to rent their very own property. The main types of accommodation are villas and apartments. Villas quite simply are detached properties, which come complete with everything you require, including that all-important private pool. Villas come in a variety of sizes and floor plans, and as such are suitable for all sizes of traveling parties. Both single storey and two storey properties are available. Apartments are also popular, and as expected this is a smaller style of accommodation are often found within fully equipped resorts resorts. Unlike hotel rooms however many offer spacious accommodation, and can be situated within a short distance of the beach.

What facilities are in each property?

Each property listing has comprehensive details of all the facilities available at the property. These include such items as a domestic telephone, Internet PC, spa, children's crib etc. In the event of you requiring confirmation about anything specific, then you should contact the owner direct via your preferred means.

How do I pay for my accommodation?

All property owners & managers will confirm the ways in which you can pay for the accommodation. This will appear on the individual property-listing page.

Are pets/smoking allowed in the properties?

Many properties do not allow smoking within them at any time, however smoking within the covered pool area where applicable may be allowed. Confirmation of this can be obtained from each individual property listing in the form of an icon. In comparison, many more owners do allow pets to accompany visitors. Again this information is available from the respective property listing in the form of an icon. Remember if you are unsure about any aspect of a property and the terms and conditions associated to it, simply ask the owner for confirmation.

Do I need a hire car?

The simple answer to this is yes. Without the use of a vehicle, your stay will be inhibited. Public transport is not as widely available as it is in countries such as the U.K, therefore to ensure you get the most out of your Florida vacation, a hire car is a must. The most popular and trusted hire companies are situated at the major airports, making the whole process of picking up your rental vehicle so much easier.

Where is each villa loacated?

Our interactive map identifies the exact location of each resort and rental, relative to airports, theme parks and other areas of interest. Each resort page shows the distance to all major theme parks and airports within the area.

How can I confirm that a Property is suitable for disabled access/occupation?

Each rental listed in our Disabled Accessible directory indicates that the property has been designated by the owner or property manager as being suitable for disabled guests. To ensure that the property conforms to your specific requirements, contact with the owner is advisable. In the unlikely event of incorrect information being given, Direct Villas Majorca requires notification, so to allow us to amend the listing as required. Each disabled friendly property can be identified directly from the search facility, which allows a search to be made ensuring that disabled friendly properties are shown in the results.

Are welcome packs available?

Some owners or property managers offer welcome packs that include essential provisions to ensure that you have everything you require for your first night. In addition to this specific items can also be requested. This service is normally a payable extra, the cost of which should be confirmed with the owner prior to departure.

Is there a house keeping service available?

Although each property should have a vacuum cleaner, and other such items, some owners via their respective property management companies offer interim cleaning services. It must be noted that such services are a chargeable extra, the cost of which should be confirmed with the owner prior to departure.

How do I find a rental that is right for me?

Finding a rental property which provides you with everything you require during your holiday is one of the most important aspects of an independent holiday package. Using our drill down search facility users can quickly identify rental properties within their chosen area(s) and which have all of the features required. Using the search facility could not be easier, simply choose your preferred location, then the facilities you require. Your search results will update each time a choice is made or reversed. Once you have a definitive list of suitable properties, simply add each one to your shortlist, by clicking the ‘add to my shortlist’ button. From here you can carry out a comparison of up to three properties at any one time and email the owners simultaneously.

How do I get a quote?

Simply submit an enquiry to either a single or multiple rentals, and you will receive your quote(s) direct from either the property owner or management company. It really is that easy!

Do I book my rental with Direct Villas U.K?

No. All bookings are made direct between you the renter and the property owner or management company on behalf of the owner. This ensures that the price which you receive as part of your quote is the lowest possible, as Direct Villas U.K neither takes part in nor receives any commission from any bookings made between you and the relevant owner / Property Management Company.

What is included in the rental price?

To confirm what services and facilities are included with the rental price, please contact the relevant owner or Property Management Company. They will confirm such things as the need to take towels or the cost of telephone calls made from the property etc.

How do I add a review to a property?

Upon your return simply login to the booking zone where you will be able to submit a review. Please make your review as constructive as possible, thereby providing valuable information to other potential guests. If you have any issues you wish to raise with the owner, then this should be done direct with them, and not via the review system.

Do you provide quotes for car hire and attraction tickets?

We can upon request provide competitive quotes for car hire and many other third party products. To receive a personal quote, please contact us at info@directvillasuk.com, outlining what products you are looking for and the full details of your requirements such as size of vehicle, and your preferred dates. We will email you a quotation ASAP.

Owners FAQ

How do I pay for my annual subscription?

Payment can be made using the following;

Visa, Visa Debit, MasterCard, Solo, Maestro, Visa Electron, PayPal

Can I use my virtual tour?

Yes, you can link to your Virtual Tour within the Links section of the Owners Area.. If you have a virtual tour, which requires updating, or if you are yet to have a tour made, then contact us at info@directvillasflorida.com.

How many photographs can I upload, and how do I do it?

You can upload photos up to the maximum number permitted in your package. This is displayed within the Images section of your Property Manager. We have also removed the time consuming and some times tedious task of having to resize each picture before uploading it. You simply chose your photographs then submit them to your page; our software will then automatically resize each one before it appears on your property page.

How do I add my property to the Featured Property area on the home page?

Within the owners area you will notice the Upgrades section. Here you can gain exclusive positioning for your property on the home page featured area.

How far up the search results page will my property be?

Depending on the type of search undertaken by each prospective renter, the results will be shown in a total random order. This is to ensure that each property has the chance of catching the eye of the renter conducting each search. In the event of a quite specific search criteria being submitted, the list of results will be shorter and as such may not require this process.

How do I advertise my rental property on a Direct Villas U.K website?

To advertise your rental property, you will need to create your listing. To do this simply complete the payment process after which you will be invited to enter the relevant details of your rental. Remember the more specific your listing is the more targeted enquiries you will receive. It really is as easy as that.

Is there any commission to pay on bookings made through Direct Villas UK?

No. Direct Villas UK charges an annual subscription, ensuring that all monies from bookings made goes direct to you.

What information must I provide?

When creating an account with us the personal details of the owner or Property Management Company must be provided in the appropriate fields as must the full details of the rental property. This data will be retained by us and will not be made available or disclosed to any third parties at any time. This information is required as part of the validation process; anyone failing to comply will have the relevant listing suspended until such time that the information is provided.

What other services do you provide?

There are a whole host of extra listing upgrades available, from the featured slots on our homepages, to our late deals and special offer facilities. Each upgrade has a cost associated with it. All of these prices are very competitive and are reflective of the extra exposure generated as a result of them. Full details of our upgrades are available upon the sign up process, however many can be activated at any time on a pro rata basis in conjunction with your active listing.

How often can I update my listing?

Updates to listings can be made as often as you require. We anticipate that the areas most likely to require regular updates are the calendar and rental rates.

Am I going to receive countless pointless enquiries?

No. The drill down search facility allows users to identify properties which match their personal preferences. This ensures that you will only receive enquiries which are relative to your rental property, saving you valuable time by only having to reply to enquiries which have been raised using the information contained on your listing. One thing to consider is that unless your calendar is regularly updated you may receive enquiries for dates for which you have no availability.

Who handles bookings made through the website?

All enquiries and bookings received or made via the website are managed by the property owner or the appointed Property Management Company. We take no role in nor do we influence this process.

Can I re-distribute enquiries received from the website?

No. Any owner or property Management Company who distributes any enquiries generated from the website to anyone without an active subscription will have their listing suspended. This will be done pending a decision as to whether to remove the owners or Property Management Company listings.

What do I do if I see anything inappropriate or incorrect on your site?

We aim to keep all our website up to date however in the event of you identifying something which requires alteration we would appreciate your advice. Alternatively if you are made aware of content which is offensive or inappropriate on our website, then again we request that you contact us at the earliest opportunity to report the issue.

What incentives do you provide for referring another owner?

Follow the banner to Refer a Friend within the Owners Area for details of our latest incentive.

How do I cancel my advertisement?

You can cancel your advertisement at any time by using the Contact Us form outlining your reason for cancellation, the property number to be cancelled and the date the cancellation is to be effective.